TEXA (Turvaexpertit Oy), a leading Finnish family-owned company specializing in safety products and services, has been serving its customers for over 30 years. With more than 100 employees, including a strong field service team, TEXA needed to modernize its aging systems to support rapid growth and improve internal development project execution.
The limitations of outdated systems—poor integration, high customization costs, and heavy manual maintenance—were slowing down development. TEXA needed agile, scalable tools to support business growth and service innovation.
Why Odoo?
After evaluating various ERP options, Odoo stood out with its open source flexibility, modular architecture, and cost-effective licensing model. The ability to scale operations without spiraling costs was key for TEXA. SprintIT’s expertise in Finnish accounting and competitive hosting packages made them a strong implementation partner.
“SprintIT's project management was invaluable throughout the process. Everything progressed as planned, and we even came in under budget.”
— Marko Heiskanen, COO at TEXA
Clear scope, tight control
The project started with a thorough requirement definition (POC) led by SprintIT’s Project Manager, Henri Komulainen. The scope, timeline, and budget were clearly set from the beginning. Staying within these boundaries ensured well-paced decision-making and prioritization.
TEXA appreciated Henri’s transparent and structured leadership:
“Henri kept us aligned with the original plan. Communication was direct and timely, and that made all the difference.”
From complexity to clarity
In phase one, the focus was on core operations: finance, accounting, sales, and field service. SprintIT’s localization for Finnish accounting enabled automated invoicing and compliant financial reporting.
“We’ve reduced the time spent on purchase ledger tasks by 75%. What used to take 4 hours now takes just one.”
— Rauno Nurmela, Finance Manager at TEXA
The company also unified its CRM and sales under one system, replacing several disjointed tools. Odoo’s Field Service and Projects modules now manage work orders, field teams, and resourcing in one platform.
Custom feature, seamless flow
While standard Odoo met most needs, SprintIT developed targeted custom features to improve information flow between customer service, field technicians, and sales. This included:
- A transparent ticketing flow from service requests to invoicing
- On-site sales capabilities for technicians
- Centralized contract management tools
A strong start to ongoing development
With the first phase successfully completed, TEXA immediately launched phase two with SprintIT. Next, the focus is on eCommerce, customer portal enhancements, and optimizing logistics.
Advice from a first-time ERP leader
As his first ERP project, Marko Heiskanen shares two key pieces of advice:
1) Choose the right people: Include process owners who truly understand your business.
2) Choose the right partner: A skilled implementation partner with strong project management can lead even first-timers to success.
“The results speak for themselves—fast progress, clear communication, and a system that truly supports our goals.”
Customer Success Story: "A security company greatly improves its efficiency with Odoo"
Marko Heiskanen presented the Odoo project at the Odoo Experience 2022 event in Belgium on October 14, 2022.
Watch the video to find out why TEXA chose us and Odoo, what challenges the project involved, and what benefits were achieved!